Return policy

Our goal is for every customer to be totally satisfied with their purchase. However given the nature of our products and the fact that they are consumable items. They cannot be returned as we would be unable to resell them.

No returns, no refunds.

If you are unhappy with anything you purchased, if you have concerns about their quality, please let us know and we'll do our best to work with you to make it right.

Shipping

We ship internationally, orders $35 or more within the US ship free. We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with tracking along with any necessary documents. Delivery times vary depending on your location.

If it was down to your simply soft blend or the dotp, which one would you pick for the general maintenance/ restoration? | Customer Question

Of course for general maintenance, if you're just looking to restore to like new softeners. I would recommend DOTP or Simply soft V2.

V2 is designed to replicate common plasticizer packages, it's a blend of DOTP, DINCH, and TOTM. It's general with great stability, it will be slower to absorb than straight DOTP.

Simply Soft v1 is similar but with a decent amount of DBS added to improve softness and speed up absorption. The DBS adds a nice boost to this blend but it should be used a little bit more cautiously on painted surfaces. Our in-house tests with DBS so far have shown no issues when being applied to painted areas but it is a lighter weight plasticizer, which traditionally are more prone to paint issues.

Why Choose Vinyl Vibe Studio?

Why Choose VVS?

  • Community First: VVS grew out of the pool toy community. We love these toys as much as you do, and we understand the joy and comfort they bring. Your purchase supports a
    friend, not a faceless corporation.
  • High-Quality Parts: Our valves, vinyl and plasticizer are designed for inflatables. You will never again need to ruin a toy just to salvage a valve or use clay softener to fix plasticizer loss. We source the materials that these toys are made of, directly from the same manufacturers and suppliers that pool toy manufacturers use.
  • Passion Driven Curiosity: we are here to learn and grow. We are passionate and we do this out of love. This is something we were already doing and would still be doing even if
    it wasn’t a business venture.
    Knowledge Sharing: We are committed to building a library of factual, science-based information about vinyl and pool toys. We share care tips, cleaning guides, and repair tutorials drawn from reliable sources so you can keep your collection in top condition.
  • Ethical and Sustainable: We believe in treating our toys with reverence. We will never promote unsafe products like clay softener, and we encourage responsible use and repair rather than disposal.


VVS is more than a store; it is a community resource. By choosing us, you are investing in the tools, knowledge and people who cherish these toys as much as you do.

Got a Question to Add?

VVS is committed to learning, sharing, and growing, not just as a business but as a community. Treat this page as an open forum. As questions are asked, some will be added here and be available publicly. Your name, email, and phone won't be shared and you will be kept anonymous